Effective date and key points
These Terms of Use take effect from October 1, 2026; reading this page will show how to use the oktk App and where limits apply
In short, by opening an account you agree to this agreement Help Page And Responsible use guidelines Worth a look
What happens during regular maintenance
Sometimes the system may slow for 1530 minutes while features update, security checks, and server maintenance run
At such times, new login or refresh may be a little slow for Dhaka or Chittagong users using bKash, Nagad, and Rocket; they will see the same notice
What to do in case of outage
Due to network issues, device updates, or sudden server load, some parts may be temporarily unavailable; wait 5 minutes before refreshing the page
If there is a problem, first Contact Page Send a message from the contact page Login And try again; often the session is fixed with a simple reload
How will time for ongoing tasks be calculated
Work in progress is kept separately in the system, so if transactions, entries, or settings are pending, they can be viewed later
If you oktk App If you work with the oktk App, you can log in with the same account to sync history Withdrawal method And Bonus rules Reading helps avoid
Why there is no service level guarantee
This service aims for 99.3% uptime, but no specific SLA is provided because external networks, devices, and local connections also affect
Many Bangladesh users experience fast loading at night, especially on bKash-linked accounts, but if slow at any time, it's not an immediate complaint; first check the connection and browser
Plain language summary
| Account liability | Your information must be kept accurate, and login must be kept secure |
| Local payment | You can use bKash, Nagad, and Rocket if your account verification is correct |
| Policy violation | Provide fake information or multiple fraudulent accounts will not be allowed |
| Help | If you have Contact And Help The page will be |
What to do if you have
If you have doubts about the terms, first Contact Page If you leave a message there, the team will reply directly
Ultimately, using the oktk App means understanding the service terms, and following them makes the job much easier